Frequently Asked Questions

Counselling is a safe place where you can feel heard, process trauma, understand yourself on a deeper level and figure out why you keep finding yourself in the same unhealthy negative patterns. It's a place where you can explore and resolve personal and emotional issues, learn about how to develop healthy relationships, and deal with any mental health concerns.

Counselling typically involves regular (weekly or bi-weekly) sessions with one of our trained clinical counsellor. During these sessions, clients have the space to discuss their concerns, symptoms, experiences, and unprocessed trauma. Your counsellor actively listens, asks questions, and provides guidance to help clients gain a deeper understanding of their emotions and behaviours. Together, you and your therapist work towards setting goals and developing strategies to address the client's specific needs in a safe and non-judgemental space.

Counselling can assist with a wide range of issues, including but not limited to anxiety, depression, stress, relationship difficulties, grief and loss, self-esteem issues, trauma, and life transitions. It provides a supportive environment for individuals to explore their emotions, gain clarity, and develop healthier coping mechanisms. Counselling can be beneficial for anyone seeking personal growth, improved mental well-being, or support during challenging times.

A typical session last 50 minutes. There is the option to book for a 75-minute session if you are wanting a longer processing time. Counselling can range from going 5-7 times consecutively, to going bi-weekly or monthly for years. There is no wrong or right amount of sessions or how long you go for. 

Absolutely yes! There are few exceptions which we go over with you in the informed consent - this is to ensure the safety of you and others. 

We would love to connect with you. You can email any of our counsellors listed on the Contact page, or you can give us a call at 778-955-9747. Your therapist might want to do a 15-minute consultation with you before booking, just to ensure you are getting the perfect fit. You can also book with a few of counsellors who offer online booking.

Finding the counsellor who is right for you is so important. Just like in life, there are people who you connect with better than others - and that is totally okay! We have seven different counsellors who would love to offer a free consultation to see if they are the right fit. Whether you are looking for a female or male counsellor or a counsellor who is younger or older - we can support you. 

Each of our counsellors have a master's degree in counselling and have the qualifications, experience, and own approach to therapy. You can check out our About Us page to see which psychotherapist specializes in the specific issues you wish to address.

We believe that everyone will and can benefit from counselling. You don't have to struggle with a mental illness or be considered "crazy" just to receive help. If you are feeling lonely, sad, unheard, and are noticing your relationships are not what you would like them to be - counselling is the perfect fit for you.

Nope! Sometimes doctors will refer you to a counsellor, however, you are welcome to reach out and book an appointment on your own!

Rates change depending on the clinician and length. Please check out our rates here. You may be eligible for coverage by your insurance/benefits. Please check with your provider (i.e. Manulife, Sunlife) if they cover Registered Clinical Counsellors, Canadian Certified Counsellors, or Psychotherapists.